We’ve compiled answers to your most frequently asked questions to help make your trip as smooth and enjoyable as possible.
- Where is The District Boracay located?
- The District Boracay is located in Station 2, Boracay Island, Malay, Aklan, Philippines.
- Is The District Boracay a beachfront hotel?
- Yes, The District Boracay is a beachfront hotel, located in the quiet part of Station 2 (border of Stations 2 and 1). It is just a 3-minute walk from D’Mall, towards the direction of Station 1.
- What is the best way to get to The District Boracay?
- From Caticlan Airport, take a 5-10minute ride to Caticlan Jetty Port and board a boat to Boracay Island (approximately 5-10 minutes). Upon arrival at either Cagban or Tambisaan Jetty Port (depending on weather condition), take a 15 to 20-minute ride to BPI Boracay. From BPI, walk along the nearest beach access road until you reach the White Beach, then turn right, and continue to walk for about less than a minute to reach the hotel. For convenience, the hotel offers assisted airport transfer service from the airport to the hotel for a minimal fee.
- How do we book the hotel’s airport transfer service?
- Airport transfer service may be booked thru the hotel’s Reservations Team at reservations@thedistrictboracay.com. For last minute booking (24hrs prior to arrival date), please contact our Front Desk at info@thedistrictboracay.com or at (036) 2881448, +639178605559, and +639209750084.
- What are the standard check-in and check-out times?
- Standard check-in time is 2pm, while check-out time is 12nn.
- Do you allow early check-in or late check-out?
- The hotel may allow early check-in (12nn) or late check-out (1pm) subject to availability of room. Check-in/out earlier/later than the mentioned time shall be subject to a fee of PhP 500/hour, and may only be arranged on the day itself (subject to availability of room).
- Do you serve breakfast?
- Yes, our standard room rates come with buffet breakfast, served from 7am-10am.
- Do you offer free WiFi in the hotel?
- Yes, WiFi is free for all in-house guests of the hotel.
- Is there a swimming pool in the hotel?
- Yes, there is an outdoor swimming pool for adults, with a smaller area for kids.
- Are children allowed in the hotel?
- The hotel accepts guests from all ages, including kids who must be supervised by their legal guardian. There is an applicable additional fee, depending on the age of the child (sharing bed with parents).
- Do you provide extra beds?
- We may provide extra beds on some room types, subject to additional fees and on the maximum capacity allowed per room.
- Is the hotel pet-friendly?
- We may accommodate guests with small dogs (less than 10 kilos), subject to applicable fees and other terms and conditions – including the applicable room type for guests bringing in their dogs). Please contact our Reservations Team at reservations@thedistrictboracay.com for more information.
- Are there restaurants in the hotel?
- Yes, the hotel has three dining outlets, each offering a unique dining experience. Star Lounge, located on the 3rd floor (roof deck), serves Filipino cuisine and is open daily from 4:00 PM to 10:00 PM, with Happy Hours from 4pm-8pm. It also accepts reservations for private events up to 100 guests. On the ground floor are Hakata, a Japanese restaurant open from 11:00 AM to 10:00 PM, and House Brew Café, which serves light meals and beverages from 7:00 AM to 10:00 PM. All restaurants are fronting the beach. Walk-in guests are welcome.
- Does the hotel offer massage service?
- The hotel owns and operates Upperhouse Spa, which is open daily from 2:00 PM to 11:00 PM. Walk-ins are welcome, subject to availability.
- Does the hotel have a meeting room?
- Yes, the hotel has a conference room that can accommodate up to 50 pax (classroom-style setup).
- Do you offer wedding packages?
- Yes, we do offer 3 packages (Elopement, Classic, and Premium) ranging from PhP 110,000 to PhP 270,000. For more information, please contact sales@thedistrictboracay.com.
- Are you PWD-friendly?
- The hotel is PWD-friendly and offers ground-floor rooms, an elevator, ramps on key areas, and bathroom handrails (on some rooms) to ensure greater accessibility. Wheelchairs are also available for guests who may need them during their stay. Please note that the hotel is not directly accessible from the main road and guests will need to take a short 3-minute walk to the beach (from the main road), where the hotel is located. To better assist guests with special needs, please inform our Reservations Team ahead of time.
- Can I request a special room setup for my room?
- Yes, we may arrange for special room setup depending on the occasion (birthday, anniversary, etc). Please contact our Reservations Team to learn about our available setup packages and pricing.
If you couldn’t find the information you were looking for, our team is here to help. Feel free to contact us, and we’ll be happy to assist you with any inquiries before, during, or after your stay.
