In the hospitality industry, guest feedback is very important. It is an integral part of operation. As the saying goes – it can either make or break you.
No doubt, positive comments can lift up staff’s morale. It will make them feel good not only about their job and their self – but most importantly with the fact that one’s holiday just become extra memorable because of them. Negative comments on the other hand can be very frustrating but the silver lining on this is that it will definitely open up doors for improvements. Good or bad, it is really how you handle guest feedback that will matter at the end of the day.
Fortunately for The District – the positive comments outweigh the negative! We’ve rounded up some of the heartwarming comments we’ve receive from our guests over the years, and our hearts can’t be fuller:
“PERFECT”
We are not perfect, no one is. That is why it is really heartwarming when a guest feels that way about us. But more than the compliments, what’s more fulfilling is to be part of a memorable holiday of valued guests. To Johanna H, we can’t wait to welcome you back!
“WE MADE THE RIGHT CHOICE”
It’s always good to know when everything fits perfectly well for our guests. Every day, we wake up hoping to deliver and exceed every guests’ expectations so that our valued guest won’t regret entrusting their accommodation with us. And positive comments such as this is always heartwarming! To Tonya R, thanks for choosing us!
“MOST PLEASANT EXPERIENCE”
The best thing about The District are the people behind the Front Desk and the guys at the beach who ensures you get the most (or least sun – whatever your preference is)! These are the men and women who ensure that you’ll have a comfortable room to come home to at the end of the day, and the men who makes sure every bit of equipment is working for you. These are the men who carefully prepare your coffee, and those who ensures that it is delivered to you while it’s hot! The best thing about The District is its staff – and we thank you Mar G for the appreciation of all that we do!
“BEST PLACE IN STATION 2”
Clearly, The District is meant to enjoy by all ages. And we are happy that our guests get to enjoy our very central location, as well as all our facilities – just as we hoped for. Thanks Leilanic24 for recommending us to your fellow travelers!
“OUR HOME”
You’ll know you must have really done something right when a simple room turns into home, guests into family. Thank you 643evelynt for making us your family, and your home away from home!
With the closure of the island, we can’t help but look back at all the fond memories we’ve had with our valued guests. Reading thru all the positive comments we’ve received just fuels us up to provide an even better The District experience for all our future and returning guests.